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Summary: If you would like to exchange or return your order, we are always here to help! You can exchange or return our products within 14 days . In exchange for the returned product you will receive a voucher , another product or your money back .
You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. You will then receive the full amount order amount credited. Only the costs for returning from your home to the online store are at your own expense. If you exercise your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and - if reasonably possible - in the original condition and packaging. To exercise this right, please contact us at info@thebikebroker.nl. We will then refund the order amount due within 14 days after registering your return, provided that the product has already been returned in good order.
a. For special sealed products. If special seals are broken, these products are no longer returnable.
b. that have been created by the entrepreneur in accordance with the consumer's specifications;
c. that are clearly personal in nature;
d. which by their nature cannot be returned;
e. that can spoil or age quickly;
f. the price of which is subject to fluctuations in the financial market over which the entrepreneur has no influence;
g. for individual newspapers and magazines;
h. for audio and video recordings and computer software of which the consumer has broken the seal.
Excellent warranty conditions apply to all our products. Warranty conditions are stated separately for each product. If you have any further questions about the warranty conditions of a product, please feel free to contact us at info@thebikebroker.nl
Do you have any further questions about our exchange & returns policy? Please feel free to contact us using one of the options below. We are happy to explain it to you.
E-mail: info@thebikebroker.nl
Tel: +31613068089