Order
You can order a bike directly through our website or contact us. Are you interested in a custom build? We will guide you step-by-step in assembling your ideal bike.
Yes, we specialize in custom builds. This means that we work with you to determine every component of the bike: frame, groupset, wheels, cockpit, saddle, and more.
Absolutely. We're happy to advise you on frame choice, sizing, components, and performance so that your bike perfectly matches your riding style.
Yes. In addition to complete bikes, we also supply individual components such as wheelsets, cockpits, framesets, and upgrades. Contact us, as we can supply almost anything.
Shipping
Yes. The Bike Broker ships worldwide. We also deliver bicycles and parts to customers in Europe, North America, South America, the Middle East, Asia, and other parts of the world.
Bicycles are professionally packed in special bicycle boxes and shipped insured with only professional transport companies, so that they arrive safely.
Shipping costs depend on the country and the size of the order.
Within Europe, shipping usually takes a few business days. For international shipments, this may take a little longer. Your order can always be tracked via the Track & Trace link.
Yes. It is possible to pick up your order by appointment.
Service
Yes. All products are covered by the manufacturer's warranty of the respective brand.
Yes. We carry out maintenance, upgrades and repairs in our workshop.
Yes. We ensure your bicycle is professionally assembled and adjusted before it is shipped.
Yes. Many customers later upgrade their wheelset, cockpit, or groupset with us. We are happy to advise you on this.

